04-23-2020 03:39 PM - edited 04-23-2020 03:44 PM
I am using a 35+ character wifi password with various characters, letters and numbers. I am trying to connect auto upload via the iphone app to the hero8 camera. I have typed in the password, copy and pasted the password and no matter what I do it will not connect to my home wifi. I created a guest network with a shorter password and it worked. Is anyone else experiencing this issue?
Edit: Software is up to date, camera was reset, communications reset, wifi was switched form 5ghz to 2.4 and nothing worked.
04-23-2020 03:51 PM
Our team is aware of this and we'll get back to you once we have additional information.
For now, please use a network with a password consisting of 32 or fewer characters.