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Sightseer
Posts: 1

Hero 8 auto upload won't connect to wifi with long password

[ Edited ]

I am using a 35+ character wifi password with various characters, letters and numbers.  I am trying to connect auto upload via the iphone app to the hero8 camera.  I have typed in the password, copy and pasted the password and no matter what I do it will not connect to my home wifi.  I created a guest network with a shorter password and it worked.  Is anyone else experiencing this issue?

 

Edit:  Software is up to date, camera was reset, communications reset, wifi was switched form 5ghz to 2.4 and nothing worked.  

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GoPro
Posts: 15,900

Re: Hero 8 auto upload won't connect to wifi with long password

Hi @railgrinds

 

Our team is aware of this and we'll get back to you once we have additional information.

For now, please use a network with a  password consisting of 32 or fewer characters.

 

Thanks!

Ej