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Posts: 1

Hero 8 Wont Pair To Iphone 11 MAX

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Iphone wont connect when trying to connect brand new hero 8 its asking for a pairing number that should come out on the go pro screen but a pairing number never comes up. 

Posts: 12,866

Re: Hero 8 Wont Pair To Iphone 11 MAX

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Hello @hardyhike3470. Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. Please follow these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here