02-13-2020 09:14 PM - edited 02-13-2020 09:16 PM
A proper cable costs 10$ - selling your GoPro will mean you'll incur a loss for selling it second hand ( specially if it works for you to take action vids ).
Make more financial sense to just buy the cable, in the future - if you end up destroying the camera on one of your adventures or it becomes obsolete, make sure you shop around and look at one of the other offerings from the other manufacturers (Insta 360, or DJI)
02-13-2020 09:43 PM
Otherwise, you should get yourself a USB 3.0 SD card adapter.
02-14-2020 04:41 AM
02-14-2020 06:29 PM
Same exact probem here... I will NEVER buy another gopro product and I sold all of my gopro stock.... this company is in a death spiral. there are so many other capable action cameras that just WORK and don't have buggy software.
Good luck trying to get it resolved. I'm about ready to video (using my phone of course) smashing this POS camera and posting it on youtube. Maybe I can monetize the video and make back a few bucks...
02-14-2020 06:41 PM
I am still hopeful when Go Pro returns my camera it will work with Quick. I sent the camera back to them at their request after they could not solve the problem over the phone.
I am willing to give them one more chance to fix this problem
02-15-2020 08:37 AM
"GoPro said to buy a new cable?"
Yeah...their "solution" to their own product not working properly is to have the customer use a different cable or an SD card adapter. If you don't have other cables just laying around or a card adapter then you would need to purchase those. The SD card adapter doesn't solve the USB problem at all. They admit that these are "workarounds". It's insane to think that a $400+ camera doesn't work with the cable it comes with and/or the manufacturer's own software. It's probably not a perfect analogy but imagine purchasing a car and the bluetooth doesn't work with your phone...so the car maker tells you that you can purchase a different model phone or just plug it in directly via USB. Sure, that'll work, but it means your product doesn't work properly and your customer support isn't doing anything to actually solve the problem.