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Sightseer
Posts: 1

Hero 8 Black stuck while turning on / main display stays dark

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Stuck in power on cycle. Red LED blinks and beeps, goes dark, repeat. Tried all the usual, battery,sd, press mode button 10sec, update firmware. Nothing.

Stuck in boot up cycle.

GoPro
Posts: 24,598

Re: Hero 8 Black stuck while turning on / main display stays dark

[ New ]

Hi @agileoasis50261

 

What happens when you plug the camera without the battery?

Are you able to turn it on?

 

Let our Support team check on this further.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.
 

Thanks!

Ej