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Sightseer
Posts: 1
Accepted Solution

Hero 8 Black connections à GoPro App

Bonjour,

Je tente sans succès de connecter ma caméra GoPro Hero 8 Black et mon IPad via l'application GoPro mais je n'y arrive pas.

J'ai suivi la procédure, la caméra est bien reconnue mais impossible d'etablir la connections.

ou est le problème? 


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GoPro
Posts: 14,352

Re: Hero 8 Black connections à GoPro App

Hello @daringbluf8702. Make sure that your iPad is updated to the latest OS version and that you have the latest version of the GoPro App installed as well. After the updates, restart your phone and try pairing with the camera again. Connectivity should be working this time. 

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. 

 

There are more device-specific troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 for you to try. 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,352

Re: Hero 8 Black connections à GoPro App

Hello @daringbluf8702. Make sure that your iPad is updated to the latest OS version and that you have the latest version of the GoPro App installed as well. After the updates, restart your phone and try pairing with the camera again. Connectivity should be working this time. 

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. 

 

There are more device-specific troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 for you to try.