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Tourist
Posts: 1

Hero 8 Black Overheating While Plugged In

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Hi, 

A week after i got the Hero 8 Black, I took it Canyoneering in the southern Sierras'. About half way through the canyon, it died. i swapped batteries and still wouldn't turn on. no matter what i did it wouldn't turn on. when i get home, I plugged it in to the computer and it immediatily started to overheat. Any reason why it would do this? It doesn't work anymore. It won't do anything, no lights, sounds or scrreen display. 

GoPro
Posts: 14,949

Re: Hero 8 Black Overheating While Plugged In

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@dragonsamurai90, we want to look at what happened to see how we can help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.