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Tourist
Posts: 2

Hero 8 Black MacBook Pro WebCam App Preview issue

[ New ]

Hi, I have macbook pro 2017 and operation system is updated; macOS Big Sur 11.0.1

My GoPro 8 Black is also updated; version 02.01

GoPro Webcam version is 1.0.224

I connect my gopro to Macbook with Dodocool USB-C Hub and using a cable which came with gopro.

 

So; GoPro Webcam shows me the connection is ok, there is no error and I see the blue dot.

Sub menu; I just can use "show preview", "preferences" and "quit" buttons.

 

But when i try to see preview i just can see gopro logo and picture with "flip" option.

I tried security wall turn off, didn't work.

I added the app to camera menu (under security and privacy)

I tried diffrent usb-c inputs.

 

So i tried everything i found before i wrote here.

If anyone can help me i'll be so thankful.

 

Thanks for your time.

 

 

GoPro
Posts: 26,108

Re: Hero 8 Black MacBook Pro WebCam App Preview issue

[ New ]

Hi @multicamdirector

 

Can you please try this again but this time, take the battery out before turning the camera on.

Let us know how it goes.

 

Thanks!

Ej