11-02-2018 04:09 PM
Please check if information is found when you check on the camera's menu: Connections > Camera Info
Have you tried switching the Wi-Fi band (2.4GHz or 5GHz)? Connections> Wi-Fi Band
If all else fails, please contact our Support Team to isolate the issue further.
They are available via phone or chat.
Please have your camera's serial number ready, let them know of the steps taken so far.
11-03-2018 05:13 PM
Hi after too many hours of trying different things I have got My G6, H7 and s9+ plus al connected.
The bluetooth and wifi symbols in the display are not crossed out. However the camera symbol is.
I have full control of the g6 from the feiyu on app and I can see my gopro output and have full control of the H7 from gopro app.
When I push and hold the side button I get the message Camera no link.
I have turned every thing of and on. I have reset all connections and re connected.
Can somebody please help
11-06-2018 11:29 AM
It would help to contact the support team for Feiyu, only because we cannot provide any more troubleshooting steps due to the G6 eing a third-party equipment. Others who might be using the same model might be able to help so please continue to watch out for their replies.
11-06-2018 06:37 PM