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Sightseer
Posts: 1

Hero 7 with Camlink 4k doesn't recognize cable but same cable works perfect with Hero8

I have a macbook pro and I'm connecting my Hero 7 using the GoPro HDMI into the elgato Camlink 4k and the GoPro does nothing almost acts as if nothing was plugged in.  

 

If I take my Hero8 with mod and plug that same cable screen goes black and then OBS/eCamm recongize the device.

 

I've done the following:

- Reset to factory settings

-Updated firmware

- Tried new memory card

- Tried with different machine (Mac Mini) and same Hero7 does nothing but Hero8 picks up right away.

Highlighted
GoPro
Posts: 18,762

Re: Hero 7 with Camlink 4k doesn't recognize cable but same cable works perfect with Hero8

Hello @isocialfanz

 

Have you tried using a different port or switching the cables?

 

You may also check these links:

https://community.gopro.com/t5/en/No-Signal-when-Outputting-with-HDMI/ta-p/392997

https://community.gopro.com/t5/en/Best-Ways-to-Achieve-Video-Out-Signal-via-HDMI/ta-p/388334

 

Thanks!

Ej