03-03-2020 11:24 AM
Re: Hero 7 white.[ New ]
Please try this.
Press and hold the power button of your camera for at least 10 - 15 seconds.
After releasing the power button charge your camera directly plugged in to a wall socket.
Leave it for at least an hour and let us know if that will solve the problem.
If issue persist please try to download and install new camera firmware manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras