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Tourist
Posts: 2

Hero 7 white.

[ New ]

I have charged the camera, red lights goes out unplugged the camera, tried to switch the camera but get nothing. I cannot explain how disapointed I'm in this camera.

GoPro
Posts: 6,097

Re: Hero 7 white.

[ New ]

Hi @pb72118,

 

Please try this. 

 

Press and hold the power button of your camera for at least 10 - 15 seconds. 

After releasing the power button charge your camera directly plugged in to a wall socket. 

 

Leave it for at least an hour and let us know if that will solve the problem. 

 

If issue persist please try to download and install new camera firmware manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

 

 

-Jay