Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

Hero 7 white won’t record turns on/off on its own

[ New ]
This thing has been junk since day one. I’ve factory reset, reformatted the SD card, changed the SD card all with no luck. It’s sad that for what these cost there are so many problems. And such poor customer service and warranty. Not sure I could justify buying another GoPro.
GoPro
Posts: 28,851

Re: Hero 7 white won’t record turns on/off on its own

[ New ]

Hi @buickmini

 

Sorry for any trouble caused.

We are not able to pull up a case using the email address on your Hub profile.

If you haven't yet, please reach out to our Support Team.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej