05-11-2019 07:09 PM
Any suggestions? Thank you
05-13-2019 10:03 AM - edited 05-13-2019 10:03 AM
This is odd, niceflame21463. Are you using the charging cable that came with the camera package? Try using a different cable to make sure it is not a case of a faulty cable. If the camera remains uncharged, let our Support team know so they can walk you through the next steps. Their contact information is at https://gopro.com/help/ContactUs .