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Sightseer
Posts: 1

Hero 7 silver freezing even after multiple updates

Hi, my Hero 7 silver keeps freezing and bugging on videos even after multiple updates and check of SD card, which is approved and recommended... 

What can I do? 

Thank you. 

 

GoPro
Posts: 11,993

Re: Hero 7 silver freezing even after multiple updates

Hi @verofab75

 

What SD card are you using?

Try doing a complete format of your SD card first.

Once done, run the manual update again.

https://gopro.com/en/us/update

 

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs     

 

Thanks!
Ej