05-11-2019 07:47 AM
My new hero 7 screen is going blank or black during recordings and I cannot see what I'm filming. How do I resolve this issue. Surely this is not normal to not be able to see what you are recording?
05-11-2019 01:54 PM - edited 05-11-2019 01:55 PM
@crewsn02, agreeing with @fishycomics about adjusting your camera's screen saver in order to prevent the touch display screen from turning off when filming.
Anyhow, the screen saver can also help save battery if you don't necessarily need the display when recording for a certain period of time. Once the screen goes out, you can just tap on the touch display to enable the preview again.
If you want to disable this function, you can go to Preferences then select Touch Display and adjust Screen Saver to "Never."