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Sightseer
Posts: 1

Hero 7 kann nicht verbunden werden

Hallo

 

Ich kann meine neu erworbene Hero 7 black nicht mit dem GoPro | Quik App oder mit dem PC verbinden. Somit kann ich die Fotos nicht runterladen, sichern und bearbeiten. Der Frust ist gross!

 

Gruss Claudia

GoPro
Posts: 9,584

Re: Hero 7 kann nicht verbunden werden

 

Hi @reddusk16381

 

Are you using a Windows computer or a Mac?

What error message are you getting? Ex. "No files to import."

Have you tried using an SD adapter instead?

 

Reference articles:

How to Import Camera Files to a Computer

Camera is Not Recognized on Quik for desktop

 

Let us know how it goes.

 

Thanks!

Ej

Adventurer
Posts: 9,287

Re: Hero 7 kann nicht verbunden werden

are you getting sound beeps when connecting the  usb cable