12-02-2018 05:30 PM
Hero 7 Black, SW version 01.51
Editing in Adobre Premiere CC v7.2.1 (4) (older, but it's what I have)
Shooting in 2.7k/60/Wide
I shoot with the gopro upside down attached to the visor of my helmet, I always set to camera orientation to "down" (not auto). When I download the footage, VLC plays it right side up, however once I import the files into Premiere they are upside down. This worked perfectly fine with Hero 6 - I'm assuming the metadata (or something like that) has changed between the footage shot by Hero 6 and 7 and Premiere is now getting confused.
At this point, I can't really edit videos since I need to flip everything 180 degrees first and only then I can edit it (yes, I've already tried to flip the orientation of my secondary screen but that's really not a solution...)
12-05-2018 10:23 AM
I am not certain as to why it's reading it differently.
Have you tried recording new files to test if the same happens?
You can also consult/check with Adobe.
12-05-2018 04:56 PM
Yes, I have tried several more videos with the camera in all combinations of settings (orientation on auto/locked etc) and it's still the same issue - footage shot with the camera upside down and set to "down" orientation shows up flipped in Premiere.
The only thing that changed in this workflow is the camera (6 to 7) so I would appreciate GoPro looking into it as this should be a quick SW fix.
12-05-2018 05:00 PM
Please try to check other settings such as auto orientation.
Try to check on other software or other version of Adobe Premiere as well if you can.
12-05-2018 05:24 PM - edited 12-05-2018 05:26 PM
@graytree76514 - see above, I have tried various combinations of settings (auto/up/down), the issue only appears both when the camera is set to auto and/or to down and it is upside down.
Here are the results of metadata comparison between Hero 7 and Hero 6:
Hero 7 - image is flipped
Hero 6 - works ok
The difference seems to be only in the "Rotation" attribute which is set to 180 in the Hero 7 file - looks like this is what forces Premiere to flip the image.
12-07-2018 04:38 PM
Looks like those links expired... Basically it's the Rotation and Rotate attribute/tag set to 180 that messes things up.
I also noticed that VLC saves images from the video upside down (playback works OK).
Any reason to set this attribute? From what I can tell it does more harm than good...
12-18-2018 11:08 AM
We don't have an update as of now.
We'll replicate the issue here in our end.
You may try to check if you know someone who owns the same camera if it will be replicated.