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Posts: 1

Hero 7 black will not turn on

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Hi, i have a hero 7 won't turn on on charging cable and remove the battery. I tried reset by pressing and holding the Mode button for 10 seconds. The red LED turn light up as well when i connect the charging cable. I also tried with other batteries with the same results.
Anyone came across issue like this?
Posts: 12,950

Re: Hero 7 black will not turn on

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@boonhant2, the power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through to initiate a callback request or chat with one of the representatives.