Hello I’m michelle form Philippines my go pro has a water damage I use it in the pool when we are having a family vacation it’s was ok before But when we use it in deep part of the swimming pool it’s not working anymore I remove it from the case to check but it was leak inside so I remove the batter and try to dry it but its not working anymore I still have the receipt of my go pro can you help me what should I do in my go pro or can you help me to fix my go pro ? After few weeks my go pro is was completely dry now I try to put the battery again and it opens again but it was just hang
@epicgorge17576, what country and language do you have selected on the Contact Support webpage? If it doesn't seem to work for you, try changing the location/language to "United States, English" and see if that helps.
@epicgorge17576 you know I got an answer to my problems in my go pro I talked already to one of the agent in go pro and guess what I got an RMA yay ! They are going to replace it all i need is to return my unit which is go pro hero 7 black I will ship to Singapore and once they receive my unit they will sent me another one 😘😊