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Sightseer
Posts: 1
Accepted Solution

Hero 7 black trade up program, shipping label from UPS never came

I ordered the hero 7 black for the trade up program and NEVER recieved my shipping label or any sort of email from UPS. I checked my spam and imbox. I need it before I go on a month long trip! Thank you!


Accepted Solutions
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GoPro
Posts: 14,017

Re: Hero 7 black trade up program, shipping label from UPS never came

Hi @awest1115

 

Please try to get in touch with our Support Team regarding the shipping label.

They should be able to help you with this.

https://gopro.com/help/ContactUs

 

Thanks!
Ej

View solution in original post


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Tourist
Posts: 6

Re: Hero 7 black trade up program, shipping label from UPS never came

Read the posts about where’s my order and failed trade ups before you order!! 

Highlighted
GoPro
Posts: 14,017

Re: Hero 7 black trade up program, shipping label from UPS never came

Hi @awest1115

 

Please try to get in touch with our Support Team regarding the shipping label.

They should be able to help you with this.

https://gopro.com/help/ContactUs

 

Thanks!
Ej