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Sightseer
Posts: 1

Hero 7 black the screen will not come on

I have a new Hero Black 7, when I first turned on the back worked and the menu showed up.  The next day I turned it on and no menu and nothing else would come up. The front lcd screen showed it working either video or camera.  I followed instructions for update and it still will not work. Any help

Adventurer
Posts: 9,222

Re: Hero 7 black the screen will not come on

Inserting hte sd card     please tell us if it was  smooth to go in  no mistakes,  some reported that they missed and the cause of the blank screen,

 

if you walked away to return and its  Blank  no life to it even at the edges no light  CALL or chat to gopro or where you got from FIRST for a return and exchange. it is defective or     simply  got currupted and firmware never turns screens on does it>> that is my question doesfirmware turn on screens?