Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-344654%22%20slang%3D%22en-US%22%3EHero%207%20black%20telemetry%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344654%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20GPS%20and%20speed%20will%20only%20work%20in%20ny%20recorded%20videos%20in%20between%205-15%20seconds.%3C%2FP%3E%3CP%3EYes%2C%20i%20checked%20that%20it%20had%20a%20GPS%20signal.%20Yes%2C%20i%20have%20changed%20the%20resolution.%3C%2FP%3E%3CP%3EStill%20only%205%20sec%20of%20telemetry%20in%20a%208%20minute%20video.%3C%2FP%3E%3CP%3EThe%20Camera%20is%20new.%20Please%20help%20me%2C%20can%20not%20find%20any%20other%20posts%20about%20this.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-344654%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344672%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20black%20telemetry%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344672%22%20slang%3D%22en-US%22%3E%3CP%3EHere%20is%20an%20example%3A%3C%2FP%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fyoutu.be%2Fpy1aUrYUK0g%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fyoutu.be%2Fpy1aUrYUK0g%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344673%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20black%20telemetry%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344673%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F103052%22%20target%3D%22_blank%22%3E%40fastpeak03875%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESee%20if%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FHow-to-Reset-the-Camera-to-Default-Settings%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Eresetting%20the%20camera%3C%2FA%3E%20will%20help.%3C%2FP%3E%0A%0A%3CP%3EIt's%20still%20the%20same%2C%20please%20run%20a%20manual%20update.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero7-black%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero7-black%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3BLet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20also%20reach%20out%20to%20our%20Support%20Team%20for%20assistance%20through%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344674%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20black%20telemetry%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344674%22%20slang%3D%22en-US%22%3E%3CP%3EI%20just%20updated%20the%20camera.%20Will%20try%20resetting%20and%20manual%20update.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344686%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20black%20telemetry%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344686%22%20slang%3D%22en-US%22%3E%3CP%3ECool%20beans%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F103052%22%20target%3D%22_blank%22%3E%40fastpeak03875%3C%2FA%3E!%26nbsp%3BPlease%20do%20let%20us%20know%20how%20it%20goes.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3

Hero 7 black telemetry problems

The GPS and speed will only work in ny recorded videos in between 5-15 seconds.

Yes, i checked that it had a GPS signal. Yes, i have changed the resolution.

Still only 5 sec of telemetry in a 8 minute video.

The Camera is new. Please help me, can not find any other posts about this.

Tourist
Posts: 3

Re: Hero 7 black telemetry problems

Here is an example:


https://youtu.be/py1aUrYUK0g

Gopro Hero7 telemetry/gps stops after some seconds, always! Have checked that i have the gps signal. The full video is 8 minutes, but the telemetry stops here.
GoPro
Posts: 10,213

Re: Hero 7 black telemetry problems

Hi @fastpeak03875

 

See if resetting the camera will help.

It's still the same, please run a manual update. https://gopro.com/update/hero7-black

 Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs             

 

Thanks!

Ej

Tourist
Posts: 3

Re: Hero 7 black telemetry problems

I just updated the camera. Will try resetting and manual update.

Highlighted
GoPro
Posts: 3,053

Re: Hero 7 black telemetry problems

Cool beans, @fastpeak03875! Please do let us know how it goes.