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Tourist
Posts: 3
Accepted Solution

Hero 7 black telemetry problems

The GPS and speed will only work in ny recorded videos in between 5-15 seconds.

Yes, i checked that it had a GPS signal. Yes, i have changed the resolution.

Still only 5 sec of telemetry in a 8 minute video.

The Camera is new. Please help me, can not find any other posts about this.


Accepted Solutions
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GoPro
Posts: 15,101

Re: Hero 7 black telemetry problems

Hi @fastpeak03875

 

See if resetting the camera will help.

It's still the same, please run a manual update. https://gopro.com/update/hero7-black

 Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs             

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
Tourist
Posts: 3

Re: Hero 7 black telemetry problems

Here is an example:


https://youtu.be/py1aUrYUK0g

Highlighted
GoPro
Posts: 15,101

Re: Hero 7 black telemetry problems

Hi @fastpeak03875

 

See if resetting the camera will help.

It's still the same, please run a manual update. https://gopro.com/update/hero7-black

 Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs             

 

Thanks!

Ej

Highlighted
Tourist
Posts: 3

Re: Hero 7 black telemetry problems

I just updated the camera. Will try resetting and manual update.

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GoPro
Posts: 6,699

Re: Hero 7 black telemetry problems

Cool beans, @fastpeak03875! Please do let us know how it goes.