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Sightseer
Posts: 1
Accepted Solution

Hero 7 black non funziona lo schermo touch tutto nero

Lo schermo touch non funziona, rimane tutto nero e non risponde al tocco. Si vede dall'app che riprende ma non d

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GoPro
Posts: 19,589

Re: Hero 7 black non funziona lo schermo touch tutto nero

Hi @vitallight04707

 

Please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 19,589

Re: Hero 7 black non funziona lo schermo touch tutto nero

Hi @vitallight04707

 

Please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej