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Tourist
Posts: 6
Accepted Solution

Hero 7 black + mic adapter drain Baterry while camera Off

Hi i have a issues Only while Mic Adapter is connected, Drain   drain Baterry while camera Off. Update 1.80

In update 1.7 no have issues =(  drain Baterry while camera Off + mic adapter connected. 

 

 


Accepted Solutions
Highlighted
Tourist
Posts: 6

Re: Hero 7 black + mic adapter drain Baterry while camera Off

Yes, I have already tried, I have 2 hero 7, and with both it happens to me, only when I leave the mic adapter connected, this did not happen before. Only with 1.80 update

View solution in original post

Highlighted
Tourist
Posts: 6

Re: Hero 7 black + mic adapter drain Baterry while camera Off


@fishycomics wrote:

Not all GoPros work the same.  I had sound issues with FW 01.80.  I went Back to FW 01.70 gopro here wanted to  rule outtheir products and blame everyting we got that is not theirs. they delay replying to a issue when it is a known fact.

 

If your camera is causing a drain they want you to simply remove the external mic and test out that theory, then they'llsay. unplung the external adapter that will cure your problem.


 

-------------------------------------------------------------

Yes, I have already tried, I have 2 hero 7, and with both it happens to me, only when I leave the mic adapter connected, this did not happen before. Only with 1.80 update

View solution in original post

Highlighted
Adventurer
Posts: 12,806

Re: Hero 7 black + mic adapter drain Baterry while camera Off

Well then there is an issue with both your camera's then, right FW 01.80 should not drain the battery with the promic. I wonder why mine does not drain  with FW 01.80      guess you may want to contact a gopr orep ask them if  both camera's need repairing

View solution in original post


All Replies
Highlighted
Adventurer
Posts: 12,806

Re: Hero 7 black + mic adapter drain Baterry while camera Off

Not all GoPros work the same.  I had sound issues with FW 01.80.  I went Back to FW 01.70 gopro here wanted to  rule outtheir products and blame everyting we got that is not theirs. they delay replying to a issue when it is a known fact.

 

If your camera is causing a drain they want you to simply remove the external mic and test out that theory, then they'llsay. unplung the external adapter that will cure your problem.

Highlighted
Tourist
Posts: 6

Re: Hero 7 black + mic adapter drain Baterry while camera Off

Yes, I have already tried, I have 2 hero 7, and with both it happens to me, only when I leave the mic adapter connected, this did not happen before. Only with 1.80 update

Highlighted
Tourist
Posts: 6

Re: Hero 7 black + mic adapter drain Baterry while camera Off


@fishycomics wrote:

Not all GoPros work the same.  I had sound issues with FW 01.80.  I went Back to FW 01.70 gopro here wanted to  rule outtheir products and blame everyting we got that is not theirs. they delay replying to a issue when it is a known fact.

 

If your camera is causing a drain they want you to simply remove the external mic and test out that theory, then they'llsay. unplung the external adapter that will cure your problem.


 

-------------------------------------------------------------

Yes, I have already tried, I have 2 hero 7, and with both it happens to me, only when I leave the mic adapter connected, this did not happen before. Only with 1.80 update

Highlighted
Adventurer
Posts: 12,806

Re: Hero 7 black + mic adapter drain Baterry while camera Off

Well then there is an issue with both your camera's then, right FW 01.80 should not drain the battery with the promic. I wonder why mine does not drain  with FW 01.80      guess you may want to contact a gopr orep ask them if  both camera's need repairing