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Reply
Hiker
Posts: 15

Hero 7 black is NOT able to stream live on FB or YouTube

spent 45 mins trying to get my hero 7 to connect to my iPhone AND Android.... I like streaming my bike ride home on Fridays.... when trying to ‘allow permissions’ on my phones the FB app would be constantly asking me to allow permissions.... on my crApple phone, I can’t see any wireless networks when trying to set up a wireless connection to stream.....don’t get me wrong, GoPro records AMAZING videos.... but frustrating things like this.... make me want to go DJI.... FIX IT PLEASE GOPRO!!!! and the upside down streaming that still to this day has not been resolved,,,,

Adventurer
Posts: 9,318

Re: Hero 7 black is NOT able to stream live on FB or YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Adventurer
Posts: 9,318

Re: Hero 7 black is NOT able to stream live on FB or YouTube

https://youtu.be/kBB3qrh5TZc

 

this is a quick demo

Explorer
Posts: 11,755

Re: Hero 7 black is NOT able to stream live on FB or YouTube

DJI doesn't live stream.
Adventurer
Posts: 9,318

Re: Hero 7 black is NOT able to stream live on FB or YouTube

[ Edited ]

Can you not buy an accessory t odo so , and be subject to the house.  it's like 4 bills

 

or just getone of these  for like 9k plus  in $$$

 

https://www.videotoybox.com/Livestream-Studio-HD550-4K-Mevo?gclid=Cj0KCQjwlJfsBRDUARIsAIDHsWpEHIat7e...

GoPro
Posts: 9,664

Re: Hero 7 black is NOT able to stream live on FB or YouTube

[ Edited ]

Hi @kev13nyc

 

Thank you for the feedback. We would like to gather more details on this issue to help us isolate the cause and get a better understanding of what is going on. We'd like to know: 

  1. The version of the GoPro app that you have installed
  2. The camera you're using and its firmware version - https://gopro.com/help/articles/how_to/How-to-Check-Your-Camera-s-Software-Version
  3. The device that you are using - Model, Brand
  4. The OS version of your mobile device
  5. The network used for the live stream - Wi-Fi or hotspot
  6. Are you streaming to your personal account or fan page?
  7. Whether you have been able to stream live before

We would love to hear back from you. Many thanks!

Hiker
Posts: 15

Re: Hero 7 black is NOT able to stream live on FB or YouTube

  1. The version of the GoPro app that you have installed - Hero 7 Black (isn't this the only device that you can FB live stream on?)
  2. The camera you're using and its firmware version - https://gopro.com/help/articles/how_to/How-to-Check-Your-Camera-s-Software-Version Firmware 1.80
  3. The device that you are using - Model, Brand - Tried both iPhone 8 and OnePlus6
  4. The OS version of your mobile device - iOS 13.1 (Just installed) and Oxygen 9.0.8
  5. The network used for the live stream - Wi-Fi or hotspot Tried both.  Both were not working
  6. Are you streaming to your personal account or fan page? - Personal account
  7. Whether you have been able to stream live before - used to stream without issue.  I have a jetpack that I use from work to stream from.  Also, when on the OnePlus, FB asks me for permission to stream.... i say 'yes' and it goes in an endless loop.... I just tried removing my camera and readding it to my device, now i'm not able to connect my device back to my phone.  can you roll back to previous firmware? and label that 1.81?
Hiker
Posts: 15

Re: Hero 7 black is NOT able to stream live on FB or YouTube

https://youtu.be/UFsPZ4pYfoU


@kev13nyc wrote:
  1. The version of the GoPro app that you have installed - Hero 7 Black (isn't this the only device that you can FB live stream on?)
  2. The camera you're using and its firmware version - https://gopro.com/help/articles/how_to/How-to-Check-Your-Camera-s-Software-Version Firmware 1.80
  3. The device that you are using - Model, Brand - Tried both iPhone 8 and OnePlus6
  4. The OS version of your mobile device - iOS 13.1 (Just installed) and Oxygen 9.0.8
  5. The network used for the live stream - Wi-Fi or hotspot Tried both.  Both were not working
  6. Are you streaming to your personal account or fan page? - Personal account
  7. Whether you have been able to stream live before - used to stream without issue.  I have a jetpack that I use from work to stream from.  Also, when on the OnePlus, FB asks me for permission to stream.... i say 'yes' and it goes in an endless loop.... I just tried removing my camera and readding it to my device, now i'm not able to connect my device back to my phone.  can you roll back to previous firmware? and label that 1.81?

 

Uploaded by Kevin Chin on 2019-09-27.