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%3CLINGO-SUB%20id%3D%22lingo-sub-374001%22%20slang%3D%22en-US%22%3EHero%207%20black%20doesn%E2%80%99t%20reply%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-374001%22%20slang%3D%22en-US%22%3EHi%20there%20!%3CBR%20%2F%3EI%20got%20same%20issue...%20I%E2%80%99ve%20been%20using%20hero%207%20black%20for%2010%20months%2C%20these%20problems%20arises%20regularly%20and%20solution%20was%20just%20to%20take%20battery%20out%20and%20plug%20in%20back.%20But%20couple%20days%20ago%20I%20used%20up%20all%20battery%20charge%20%2C%20camera%20switched%20off%20and%20never%20switch%20on%20again%3CBR%20%2F%3Etried%20everything%20so%20far%3A%3CBR%20%2F%3Ea%20diferent%20charger%3B%20a%20different%20cable%3B%20with%20sd%20card%20in%3B%20with%20sd%20card%20out%3B%20pluged%20it%20without%20the%20battery%3B%20tried%20to%20reset%20it%20by%20honding%20the%20power%20button%20for%208%20seconds%2C%20then%20tried%20pressing%20both%20buttons%20simultaneously.%2C%20but%20no%20response.%3CBR%20%2F%3EI%E2%80%99m%20from%20Ukraine%20%2C%20Kherson%20City%20and%20I%20have%20no%20official%20GoPro%20service%20in%20my%20town.%20How%20can%20I%20got%20assistance%20and%20bring%20my%20camera%20back%20to%20life%20%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-374001%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Tourist
Posts: 3

Hero 7 black doesn’t reply

Hi there !
I got same issue... I’ve been using hero 7 black for 10 months, these problems arises regularly and solution was just to take battery out and plug in back. But couple days ago I used up all battery charge , camera switched off and never switch on again
tried everything so far:
a diferent charger; a different cable; with sd card in; with sd card out; pluged it without the battery; tried to reset it by honding the power button for 8 seconds, then tried pressing both buttons simultaneously., but no response.
I’m from Ukraine , Kherson City and I have no official GoPro service in my town. How can I got assistance and bring my camera back to life ?
GoPro
Posts: 9,548

Re: Hero 7 black doesn’t reply

Hello @irick

 

Please see information on your other post.

 

Thanks!

Ej