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Tourist
Posts: 6
Accepted Solution

Hero 7 black Record of 39 miners is recorded as 4 separate records every time it does same

VEry Very unhappy with my 7 Black .I spoke with customer support about my problem , I upgrade my camera and my problems become even more after this help. 1st My camera is going over heat on front after 20min. recording and now 2nd it start to separate my single record in 2-3-4 or more separate files . Just can not belived.


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GoPro Community Manager
Posts: 7,037

Re: Hero 7 black Record of 39 miners is recorded as 4 separate records every time it does same

This sounds like the file is being chaptered. Breaking long shots into smaller separate files is done as a precaution so that if there are errors with a particular segment, the entire shot will not be lost. We have more information on chaptering at https://gopro.com/help/articles/question_answer/GoPro-Camera-File-Chaptering-Information.

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Highlighted
GoPro Community Manager
Posts: 7,037

Re: Hero 7 black Record of 39 miners is recorded as 4 separate records every time it does same

This sounds like the file is being chaptered. Breaking long shots into smaller separate files is done as a precaution so that if there are errors with a particular segment, the entire shot will not be lost. We have more information on chaptering at https://gopro.com/help/articles/question_answer/GoPro-Camera-File-Chaptering-Information.

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Tourist
Posts: 6

Re: Hero 7 black Record of 39 miners is recorded as 4 separate records every time it does same

Thank you for your replay .Very helpful and I am very disappointment that this can not be skipped.

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