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Reply
Hiker
Posts: 15

Hero 7 black HDMI output problem

I have to mount my Hero 7 black upside down for space reason.
Video and LCD output displays the video feed correctly.
However when I connect the gopro via HDMI out to a monitor, the picture is turned 180 degrees upside down.
Since a top-down mount with a monitor connected was always working well with my Hero 4 and Hero 5 models, I assume a software defect.
Gopro support, Can you please help?
GoPro
Posts: 7,408

Re: Hero 7 black HDMI output problem

Hello @hardymesa0820

 

Does it happen to all GoPro photos that you have taken? Does the same orientation of photos show when you view them through a computer? 

How was the Landscape Lock set when you put the camera upside down? How is the idle view projected on the screen? 

If you have not done it yet, try manually updating the camera firmware and see how it goes. There are instructions here to guide you. 

 

Thanks, 
Marius

Hiker
Posts: 15

Re: Hero 7 black HDMI output problem

Marius, the problem is the HDMI output, not the recording on the SD card. I have to mount the Hero 7 top down due to the space available in my application.
Unlike with the Hero 4,5,6 cameras, the HDMI output doesn’t rotate, and the video feed is subsequently displayed upside down on the connected monitor.
I am on the latest firmware.
Landscape lock doesn’t solve it.
I would consider this as a defect and would appreciate if you could route the incident to your dev team.
Thanks!
GoPro
Posts: 7,408

Re: Hero 7 black HDMI output problem

Thank you for the clarification, @hardymesa0820. We will  forward this to the team. We will keep this post updated once we get new information. 

Sightseer
Posts: 1

Re: Hero 7 black HDMI output problem

Has this problem been fixed? I am trying to do the same setup.. but also have the problem that the file isnt flipping around

Sightseer
Posts: 2

Re: Hero 7 black HDMI output problem

I'm having the same issue.  Please let me know when this is fixed.

GoPro
Posts: 8,509

Re: Hero 7 black HDMI output problem

[ Edited ]

Hello Everyone!

 

We have shared this to the team in charge.

Please continue checking our website for updates. Software Update Release Information

 

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Hero 7 black HDMI output problem

Is there a case that will allow me to put my gopro 7 in upside down?