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Sightseer
Posts: 2

Hero 7 black GPS not working

Hi!

Latest firmware - 1.70

GPS - enabled in settings

But no white icon on display, no white icon at mobile(ios) app on disply, no GPS metadata at photo/video!

No GPS signal outside/inside buildings

Explorer
Posts: 11,719

Re: Hero 7 black GPS not working

Well, inside isn't going to work as you wont have a clear line to the satellites orbiting earth. Many things can effect the ability of the camera to obtain a GPS signal including, but not limited to, kp index, overcast sky, and how many available satellites there are. Always be sure to turn the camera on first by using the side Mode button and of course, make sure the featured is turned on in the camera. It's a lot different for something like a phone to get GPS as they can also use cell towers to obtain location information. The camera has to rely solely upon the orbiting satellites.
Adventurer
Posts: 9,291

Re: Hero 7 black GPS not working

@zxzharmlesszxz    when you turn on the camera be Outside hold the cmera in hand. simply turn mode On and wait.  15 minutes pass something is wrong.

 

 if you feel you got an issue  you should reset the camera, and reload firmware. thart will correct GPS. 

 

to understand wher egps works    be outdoors you can be in a airplane in a car . just not inside a building.    after the first time  and there after gps may come on within under a minute.   How many sats does the gopro have minimum 4 to get working  how many does a average unit have about 8-16

 

 nuff said  we here to help reset and reflash that will fix it

Sightseer
Posts: 2

Re: Hero 7 black GPS not working

All work, but GPS satellites finding very slow and work under buildings
Explorer
Posts: 11,719

Re: Hero 7 black GPS not working

Are you saying the GPS is slow under buildings, or you work under buildings and need the GPS? Either way, if the camera does not have a clear view of the sky, and have satellites overhead, then it can be difficult or unable to acquire GPS. This is not an issue with the camera. It's just how GPS works.