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Tourist
Posts: 3

Hero 7 black 跟 LG V30+連線很不穩定

[ New ]

Hero 7 black connect with LG v30+ not stable, always lost connection 

GoPro
Posts: 26,108

Re: Hero 7 black 跟 LG V30+連線很不穩定

[ New ]

Hi @ryam

 

Have you tried changing the Wi-Fi band?

Will you be able to test the camera with a different phone?

 

Thanks!

Ej

Tourist
Posts: 3

Re: Hero 7 black 跟 LG V30+連線很不穩定

[ New ]

Hi Ej,

Thank you for your reply, I’ve try 2.4GHz and 5GHz already.

 

Samsung note 8 and IPad Air 2 connected very stable, so I think the problem is from LG V30+

GoPro
Posts: 13,488

Re: Hero 7 black 跟 LG V30+連線很不穩定

[ New ]

Thanks for the update, @ryam. If the issue is pretty much isolated to your LG V30+ mobile device, see if Network Rating Provider and Smart Wi-Fi / Wi-Fi+ are enabled by following the instructions here (specified under Android Specific Tips).

 

Let us know how it works for you.

 

Ann

Tourist
Posts: 3

Re: Hero 7 black 跟 LG V30+連線很不穩定

[ New ]

Hi Ann,

I deleted the camera from GoPro app and add again, finally solved the problem at that moment, thank you for your help!

GoPro
Posts: 19,223

Re: Hero 7 black 跟 LG V30+連線很不穩定

[ New ]

Great to know that the issue is resolved now, @ryam. Thank you for posting back to share resolution. Enjoy using your GoPro!