02-26-2019 09:20 AM
It might be due to voice command and Wi-Fi standby.
But it should not drain it completely.
Try to reset the camera to factory settings and then make sure to turn off voice command and Wi-Fi when not in use.
02-27-2019 09:56 AM
Aaaand it's Wednesday again - another freeze. Not kidding, the freezes only occur on Wednesdays on my GoPro. Not every Wednesday though, but no other day.
I used the camera this morning at 8 am. But the GoPro getting hot started at about 3 pm. I removed the battery, inserted it back and started it up. 55% battery left. I switched it off again which took about 10 or 15 seconds until the screen went dark.
Please fix this issue!!! I also have cheap china knock-off cameras which work perfectly fine! What's the problem? Why does it take so long?Is the problem not reproducable?
02-27-2019 02:59 PM
02-28-2019 05:09 AM
if your battery drains. factory rest your camera say no to everything but the agreement. then go and start turning off the quick capture and test out the issue if it still drains head to gopros chat and phone and as well the feedback and get your querry in , the forum only hears nothing more.
02-28-2019 03:48 PM
Have you tried updating your camera to the latest firmware?
Please check manual firmware update instruction: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras
If issue persist contact our customer support team via phone or chat.