Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 79

Re: Hero 7 battery drain

[ New ]

Hi Wifi and bluetooth are services these can be used with remotes and phones to enable remote turning on of the camera thats why it use power when cams off  it appears you are not getting a clean shutdown   if it takes longer tan a second or 2 its not a clean shutdown screen should instantly shut down no files on your sd card ? when this happened listen for all beeps then let button go screen should instantly go black firmware 1.7 ? all wifi bluetooth Quick capture f voice control eatures off mine are only use them if needed

date and time wont  hold the data with no power as far as I'm aware cant see a seperate battery for that My 6th day now lost another 7% from yesterday down to 80%

what protective case ? the port cover can be opened with the cage supplied with the hero 7 black but must be removed to get barrery sd card out

cheers,Brent

Tourist
Posts: 3

Re: Hero 7 battery drain

[ New ]

MY SOLUTION: EXCHANGE IT

I had the same problem.

I just bought a new Hero 7 Black, it discharged to zero overnight when shut down.

Tried all the suggestion of disabling options but it still drained overnight.

Had it for only 3 days, went back to the store, exchanged it for another Hero 7 Black.

The new Hero 7 Black is working fine. I shut it down, overnight it still has the same charge level.

 

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

All auto features are off, has the latest firmware, that is the first thing that it updated when I turned it on and connected it to the wifi. 

 

There is no media on it. It does have an SSD in it, but nothing on it yet. I'm not using the remote, so here again this camera should shut all that off when turned off. 

 

I've tried several different methods in turning the camera off, but the only way that works is to hold it and it beeps like 5 times, then release and it's off.  If I just press the off button once it doesn't do anything, if I hold it longer than the beep period it doesn't shut off right away it sits there and then turns off like 10 seconds later for some strange reason. It's actually really hard to know when you've properly shut it down. And lets not get too off here, it should not be hard to turn on and off lol. Not that is really is, but it seems a bit overcomplicated for such a simple task. 

 

Quit messing around with this auto bs, you know, just have any and all options that use power turn off when it's off, why is this so hard to do? It's obvious too at this point the camera isn't going to work with these auto features anyway as it uses way too much battery, specially if you're like, Gopro off! and it doesn't turn it of and then waits for you to say gopro on! by the time you say it the battery is dead, so how is this supposed to be a good idea? 

 

Anyway... The case it comes in, the piece it's hooked to when you buy it. In order for me to charge with that on the camera, I need to remove the power bay cover. It does not open with that over it. Bad design. So I have to remove the cover to hook a back up battery to it since the current battery is not going to cut it and cant' dot hat without taking off the cover, so have to remove the cam from the case, take off the cover, hope I don't break it, then put it back in it's case and all that, seems like a pain when I can just open the side cover and plug it in which would be much easier.

 

 

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

@brentb57153 wrote:

Hi Wifi and bluetooth are services these can be used with remotes and phones to enable remote turning on of the camera thats why it use power when cams off  it appears you are not getting a clean shutdown   if it takes longer tan a second or 2 its not a clean shutdown screen should instantly shut down no files on your sd card ? when this happened listen for all beeps then let button go screen should instantly go black firmware 1.7 ? all wifi bluetooth Quick capture f voice control eatures off mine are only use them if needed

date and time wont  hold the data with no power as far as I'm aware cant see a seperate battery for that My 6th day now lost another 7% from yesterday down to 80%

what protective case ? the port cover can be opened with the cage supplied with the hero 7 black but must be removed to get barrery sd card out

cheers,Brent


All auto features are off, has the latest firmware, that is the first thing that it updated when I turned it on and connected it to the wifi. 

 

There is no media on it. It does have an SSD in it, but nothing on it yet. I'm not using the remote, so here again this camera should shut all that off when turned off. 

 

I've tried several different methods in turning the camera off, but the only way that works is to hold it and it beeps like 5 times, then release and it's off.  If I just press the off button once it doesn't do anything, if I hold it longer than the beep period it doesn't shut off right away it sits there and then turns off like 10 seconds later for some strange reason. It's actually really hard to know when you've properly shut it down. And lets not get too off here, it should not be hard to turn on and off lol. Not that is really is, but it seems a bit overcomplicated for such a simple task. 

 

Quit messing around with this auto bs, you know, just have any and all options that use power turn off when it's off, why is this so hard to do? It's obvious too at this point the camera isn't going to work with these auto features anyway as it uses way too much battery, specially if you're like, Gopro off! and it doesn't turn it of and then waits for you to say gopro on! by the time you say it the battery is dead, so how is this supposed to be a good idea? 

 

Anyway... The case it comes in, the piece it's hooked to when you buy it. In order for me to charge with that on the camera, I need to remove the power bay cover. It does not open with that over it. Bad design. So I have to remove the cover to hook a back up battery to it since the current battery is not going to cut it and cant' dot hat without taking off the cover, so have to remove the cam from the case, take off the cover, hope I don't break it, then put it back in it's case and all that, seems like a pain when I can just open the side cover and plug it in which would be much easier.

 

 

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

FYI, I charged it fully last night, this is with everything turned off that has been mentioned to cause battery drain, it still drained 10%, sitting at 90% when turned "off" it was at 100%. 

Tourist
Posts: 7

Re: Hero 7 battery drain

[ New ]
Hey guys, it’s been abs remarkable that you will fight the gopro bug to the end. I Hope you realise that no help is coming to you from anybody and gopro as the party who is completly deff of this problem. I wish you all good Luck with this camera en the lack of support from our dear gopro. Thx gopro for spending a ton of money on a useless product with no costumer care at all. Your going slowly down the drain and i ordening right now the best camera there is with real support Yess its the Sony Cybershot DSC-RX0 II. Goodbye gopro and hello Sony. Last post and i delete my account here.
Good luck to you all folks
Tourist
Posts: 79

Re: Hero 7 battery drain

[ New ]

Hi ,so what is the firmware version in your replacement and whats on and what is not ,same sd card that was in the other one

same turn off method wait till all beeps then release ?

report back in a week to see if still good

Cheers,Brent

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

@brentb57153 wrote:

Hi ,so what is the firmware version in your replacement and whats on and what is not ,same sd card that was in the other one

same turn off method wait till all beeps then release ?

report back in a week to see if still good

Cheers,Brent


I'm not sure if you're talking to me, but this is not a repalcement camera. I bought this new. It saying under Version Number 01.70. 

 

And when I want to turn off I hold it beeps 8 times really fast, took a couple tries to get a count, then off, but not unless I let go. If I hold for more than 8 beeps I don't think it shuts off at all. To turn on hold and it beeps 3 times then turns on. Since my last post I've lost another 5% battery for no reason. I only turned it back on to check version number. 

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

@jeremyb7241 wrote:

@brentb57153 wrote:

Hi ,so what is the firmware version in your replacement and whats on and what is not ,same sd card that was in the other one

same turn off method wait till all beeps then release ?

report back in a week to see if still good

Cheers,Brent


I'm not sure if you're talking to me, but this is not a repalcement camera. I bought this new. It saying under Version Number 01.70. 

 

And when I want to turn off I hold it beeps 8 times really fast, took a couple tries to get a count, then off, but not unless I let go. If I hold for more than 8 beeps I don't think it shuts off at all. To turn on hold and it beeps 3 times then turns on. Since my last post I've lost another 5% battery for no reason. I only turned it back on to check version number. 


As far as what is on and what is off. 

 

So I was going through settings and it seems anything that would be causing drain is off or disabled. wifi, auto upload, gopro pro settings off, voice commands is off, literally this device now has no features with everything turned off and in the time I was checking these settings the battery lost another 5%, down to 80% battery now since full charge last night and I've only looked at the camera briefly for this post 2 times and then right back off again. 

 

 

Tourist
Posts: 7

Re: Hero 7 battery drain

[ New ]
I just got back from a cruise where I used my device with three different battery’s A LOT and only woke up to one dead battery once.
Tourist
Posts: 7

Re: Hero 7 battery drain

[ New ]
I have WiFi off, pro settings ON, voice commands ON but not the wake voice.
Tourist
Posts: 79

Re: Hero 7 battery drain

[ New ]

Hi Jeremy,possibly wrong person  the guy reported he ghot a replacement from the shop not gopro and had no issues ? perhasps new stock new hardware inside dont know

but never the less  was my 6 th day yesterday was 80% so we got 4 days at 100% 5th day  think was 86% 6 day was 80%

today 7 th day76% so we see a more rapid discharge after 5 th day but as per previous posts cant rely on camera rbattery charge reporting after the 3  miss repots I had as for the post recomending the sony it has no internal 4 k recording and a narrower field of view being 24mm that is first version think there is a v2 will check it

Cheers,Brent

Tourist
Posts: 3

Re: Hero 7 battery drain

[ New ]

The firmware version for both of them was the latest 01.70.

The turn off method I use is to hold the button down a few seconds until I see the light flash.

Then I tap the screen to make sure it actually shut down.

 

Tourist
Posts: 79

Re: Hero 7 battery drain

[ New ]

Hi Johana, wouldent it be nice if there was a shutdown from touch screen  with confirmation would save all this maybe it's off or maybe it's not

so no issues with replacement yet  must be a very new one  or did you intall 01.70 firmware perhaps different hardware inside too

please keep us informed as to any issues within next few weeks

Cheers,Brent

 

Adventurer
Posts: 13,860

Re: Hero 7 battery drain

[ New ]

that is why I like the Yi camera  swipe down and BAM hit the off on the screen, but still would not get rid of the bug tht gopro has Lol.

Hiker
Posts: 39

Re: Hero 7 battery drain

[ New ]

I realy miss gopro4 black... last hero black worth the money...

Adventurer
Posts: 13,860

Re: Hero 7 battery drain

[ New ]

Best camera GoPro ever made was that Hero 4 series.   They no longer updat ethe firmware and more or less  end ed the life  of it.  gopr if  smart would bring back the Model make one for vloggers and the other for extreme sports, and then maybe the issues would subside.

Explorer
Posts: 13,045

Re: Hero 7 battery drain

[ New ]
I disagree about the HERO4 being the best. I think this is just nostalgia. There are so many features missing, it really doesn't compete. For a simple little camera used for stationary recording in an unexposed location, it's a very good camera. But that's about it. The dependency on a waterproof housing alone makes drops it down in rank significantly as an action camera (and let's not forget that these are action cameras that we are talking about).

If you want a walk around/vlog camera, the HERO7 Black is by far the best of the group based on it's Hypersmooth stabilization. Otherwise, all these action cameras (GoPro, Yi, SJCAM, etc) and confused/doesn't really fit in any category cameras like Osmo Pocket and RX0 & RX0 II, don't even come close to competing with real cameras like the Canon M50, Lumix G85, Sony a6400. The HERO7 Black definitely competes in this category and the HERO6 Black gets close, but HERO4? .... On a gimbal it will work, but it's still missing a lot more than just stabilization.

My personal ranking for all around best camera (100% being a perfect action camera score):
HERO7 Black 83%
HERO6 Black 70%
HERO5 Black 53%
HERO5 Session 39%
HERO4 Black 34%
HERO4 Silver 30%
HERO3+ Black 19%

Video Only:
HERO7 Black 96%
HERO6 Black 79%
HERO5 Black 56%
HERO4 Black 49%
HERO5 Session 41%
HERO4 Silver 34%
HERO3+ Black 23%

Photo Only:
HERO7 Black 84%
HERO6 Black 67%
HERO5 Black 53%
HERO4 Black 41%
HERO4 Silver 39%
HERO5 Session 34%
HERO3+ Black 18%

Body Design (including LCD, durability and waterproofing)
HERO7 Black 73%
HERO6 Black 71%
HERO5 Black 62%
HERO5 Session 49%
HERO4 Silver 29%
HERO4 Black 22%
HERO3+ Black 18%

Connectivity:
HERO7 Black 53%
HERO5 Session 33%
HERO6 Black 27%
HERO5 Black 27%
HERO4 Black 20%
HERO3+ Black 20%
HERO4 Silver 13%

Extra Features and Issues Reported
HERO7 Black 80%
HERO6 Black 80%
HERO5 Black 43%
HERO5 Session 30%
HERO3+ Black 13%
HERO4 Silver 3%
Adventurer
Posts: 13,860

Re: Hero 7 battery drain

[ New ]

some times all the bells and whistles are nice to have  when they work,

 I'll keep to the topic then steer offtopic  SInce hte Hero 4 did not have this drain or chip etc..  or can go back in time to fix it. at least we can look back and say Yes  the camera was the perfect model back then (Smiles) agree/disagree it's an opinion.

Hiker
Posts: 39

Re: Hero 7 battery drain

[ New ]

lol... as long as you not realize that ur gopro battery is dead.

 

And as I said - everything OFF, every batery draining feature, with many sd cards from sandisk and samsung.

When battery is 0% then camera is 0% usefull...

I have bunch of batteries ready for use but please: do this with you camera mounted on the helmet, flying 1500 meters over rocks with your paraglider... in the turbulent air in the Alps. No! I've paid four hundred bucks and I want working device. I really don't want to be serched dead in the woods, tangled in my wing, with gopro in my right cold hand and 0% battery in left one.

Explorer
Posts: 13,045

Re: Hero 7 battery drain

[ New ]
Your battery draining is happening while the camera is recording? I'm sure before you go paragliding you always check all of your equipment to make sure it's in working condition.

I don't have problems with my hero7 black and battery drains, but I also realize that while I follow the warranty and use guide provided with the camera, many people do not.I generally use my dual charger to charge my battery after use, and I don't store my batteries inside the camera. This doesn't mean I haven't, but even when I have oh, I haven't had unusual battery drain. Granted, I don't store the battery in the camera very often.
Adventurer
Posts: 13,860

Re: Hero 7 battery drain

[ New ]

a camera can easily be bipassed of the internal battery by Firmware if the camera is  set up via hardware.   GoPro is set up to be on standby and charge while the camera is on. Not while recording.

 

GoPro's drain unless a rep can come forward and conclude this drain issue we'll continue to hear this to Earths end.  Maybe this thread will  beat the other thread of 100 pages out. If I want to     have contnous power I get another camera. but that other camera has the batteyr drain as well. and it ain't gopro its Yi. also ignoring hte issue at hand. so it's a general  issue in everything in Life.  If I wer to film I simply hit record and go. then worry bout other  things.

Hiker
Posts: 39

Re: Hero 7 battery drain

[ New ]

"Your battery draining is happening while the camera is recording?" - I really have no words for this :P.

 

When I take off the battery is 100%. Flying, get altitude, making some photos, turn it OFF. No quickcapture, everything manual - just in case. Continue cross country. After 5 hours in the air turn ON and what? 20-30%. Random thing. One week in the Alps, issue experienced twice.

After trip: gps loggs, some photos with my smartphone and 0 videos because I've lost the joy of filming

 

All the settings:

protune ON and set to my personal needs in all video and photo modes

System:

- auto turn off after 5mins

- screen brightness 10% and screensaver to 1 min

- Voice and wake on voice OFF

- connectivity OFF

- GPS positioning OFF

- QuikCapture OFF

- Autoupload ON (but same problems when it was OFF and not even configured)

- Landscape Lock OFF

- Video to PAL, no RAW audio, Wind mode

 

What I already did:

- factory reset

- manual firmware to 1,7

- reconfigure connections

- reON/OFF all features

- tested with two SDcard brands (each of them are top speed of writing)

- long format via PC and then via camera

- have the dual battery charger and 3 more batteries - everything GoPro brand

- same story with 3x GoPro 5 black in row, no hope that 2nd, 3rd, 4rth, n... black7 gonna be OK

- serious thoughts about selling all this garbage and stick to my selfphone (just for taking some photos and then put in back on my cockpit deck)

 

This happens not everytime, just sometimes but well... murphy's law... it happens, and it kills my enthusiasm for this stuff.

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

I'm sorry this device is becoming very annoying. Not it wont' shut off at all. I hold it down, beeps 8 times, then doesn't turn off. I go to hold it down again it just shuts the screen off then loads a menu and changes to camera. Just about threw this against the wall just then, didn't, then finally just said f it and took the battery out. It drained down to 68% doing nothing last night. I'm honestly suprised it still has a charge. 

 

Probably need to replace this or send me one with updated hardware and you definitely need to update the UI and the on/off feature. KISS.

Tourist
Posts: 8

Re: Hero 7 battery drain

[ New ]

I'm going to fully charge this and take it out today for a bit just to mess around. I'll report back on battery life, but if this thing drains super fast after like 10 mins of recording I'll have to give GoPro a call and ask for a replacement I guess. 

 

Nomad
Posts: 39

Re: Hero 7 battery drain

[ New ]
I’ve owned the hero seven black since day one and have had this random issue as well. Occasionally I will shut the camera off with 100% charge and by the next morning it will be completely dead. All Wi-Fi settings Bluetooth settings in voice settings are off. Not sure what makes this bug reproducible but it is annoying and unacceptable.
Hiker
Posts: 76

Re: Hero 7 battery drain

[ New ]

I thought it was reproducable at first, but it isn't. I tried pressing the power button very long, shaking the camera while turning off, auto orientation off/on, low light mode, stabilization on/off, different resolutions and frame rates, different batteries, firmware versions, sd cards, chargers. Now I'm at my wits' end. It happens once a week under all circumstances. Must be a hardware issue and can't be fixed since there isn't even an announcement from Gopro. The only thing they can't communicate is "We are unable to fix it", so that must be it. 

Hiker
Posts: 39

Re: Hero 7 battery drain

[ New ]
or... they simply don't give a f**k.
In normal Galaxy company like gopro would stand upside-down to fix any problem with their flagship product. We would have announcement of new firmware, questions and something that is called "we care".
Instead of this we hear nothing, no signs of human life.
Anyone form usa? Can you confirm that there wasn't any asteroid impact?
Explorer
Posts: 13,045

Re: Hero 7 battery drain

[ New ]

Peace out!

Tom,

former gopro costumer....Who just can't let go.

Hiker
Posts: 39

Re: Hero 7 battery drain

[ New ]

Yup,

 

Sold it - this was actualy my "peace out". Cheaper than when it was new. Still have some accesories that couldn't sell.

Lost money, lost time and enthusiasm for action cameras (allready have cheap china cam only for some wide angle photos).

My friend just bought one... I told him why he shouldn't... well, he will be happy soon :P.

 

I still see many commercials and YT adds with GoPro... closing/cancelling, And they still keep spaming me. YT influencers, video thumbnails with words like "awesone", "best", "quality"... Tell me, why I should let it go? I'm not a GoPro support to just... let it go.

They keep ignoring, I keep telling (and exclusively - all the truth). Show must go on ;].

Hiker
Posts: 76

Re: Hero 7 battery drain

[ New ]

I'm afraid of selling it since it's a device with a major flaw. I'm back to my Gopro Hero 4, Hero 7 (and accessory, sigh) is in a drawer. When my daughter is older she'll get it as first camera to play around with.

Tourist
Posts: 4

Re: Hero 7 battery drain

[ New ]

I just got the gph 7 and read the issues with the battery and firmware.

 

So first thing out of the box I did a manual firmware update to 1.70 followed by factory reset.

 

Then I charged it up and played with the settings for a bit. The battery kept falling by 1% every minute even while not recording.

 

1080p 60fps

Hypersmooth on, linear view

Wifi, voice, Protune etc all off

 

I powered it off and charged it up to 100%, removed the SD card, powered it on and just let the unit sit on my table doing nothing.

The battery fell to 90% in 10 minutes, even when not doing anything. No record, not moving it around, nothing. Just powered on with no SD and sitting there.

 

I'm going to try with a second Vietnam battery I got. Hopefully it fixes things.

 

Also, I noticed something weird : If you power it on then immediately start moving it around - as in 1 second after the display comes on, the unit may freeze intermittently. Got around it by just keeping it still for a bit.

 

Tried with the Vietnam battery - charged it up to 100%, powered it off.  12 hours later, slightly drained to 97%

 

Did a recording test for 20mins (1080p 60fps) - battery drain not too bad at 75%.  The unit is very warm but the lens area feels like a car out on a hot day.

 

All, in all, I'd say the battery origin of manufacture makes a difference.

Tourist
Posts: 9

Re: Hero 7 battery drain

[ New ]
I got my second one and still same issue, gopro needs to fix this problem ASAP, until then we got to be patient
Hiker
Posts: 16

Betreff: Hero 7 battery drain

[ New ]
My replacement unit has the same behaviour! :(
GoPro
Posts: 19,611

Re: Betreff: Hero 7 battery drain

[ New ]

@ryoga2k - Thank you for the details you provided. If you haven't yet, you may also run a short record time test to determine battery integrity. There are instructions here . Should you get a runtime that is significantly shorter than the expected battery life, despite you using a recommended SD card and having the camera firmware manually updated, let our Support team know. This way, they can help you with the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs

 

@milosstepanovic - We see that you have contacted Support again to report that although the battery on the replacement camera does not drain to zero anymore, it still drains fast. You may do the same run time test above, and if the battery life is still not right, our Support team will be glad to assist further. You may use the same case number that you were given. 

 

@bogdanu2 - Check if the battery life of your camera is at par with the expected battery life of the HERO7 Black camera. We are not able to pull up any record of your contact with Support. Should the issue persist, please engage our Support team. Thanks!

Tourist
Posts: 9

Re: Hero 7 battery drain

[ New ]
The battery life is not the problem, the problem is that it drains while the camera is off and everything is off! No test can help with that, i tried everything that support told me! You need to fix this issue ASAP with update or something else. Im loyal Gopro customer and i haven't have any problem with my hero 4! But this is annoying with the product high class as hero 7!
Tourist
Posts: 10

Re: Hero 7 battery drain

[ New ]

Sometimes it seems that GoPro Support is living in a parallel reality. We are talking them about drain in OFF position and they are replying about something different!

Tourist
Posts: 9

Re: Hero 7 battery drain

[ New ]
I understand that they are working on it, but no solution yet, thats why we need to do all this things meanwhile
Hiker
Posts: 16

Re: Hero 7 battery drain

[ New ]
@mariustanya it is painfull! From time to time one guy from gopro comes and tells us the same story! Please understand that the issue is with the camera!!!! When you turn it off, sometimes it does not turn off and gets warm and then it discharges to 0!
Tourist
Posts: 4

Re: Hero 7 battery drain

[ New ]
The problem is “same ghist process”.
How you test it?
Put out The battery, and put it Inside again

If you do it, The battery not Drain. The ghost process was killed

The fix will be firmware update
Hiker
Posts: 10

Re:Hero 7 battery drain

[ New ]

This is such a freaking joke, and the responces from GP are even more rediculous than anyone could possibly imagine.

 

Sucks that I along with MANY others are just SOL and stuck with this BS. 30 days to return the camera, and after that you have no choice but to have to keep it and its issues.. OR, send it in, wait over 2 weeks, and they will send you another camera - WITH THE SAME PROBLEMS hahahaha!! GP knows about it, they just play along like robots, and its just too bad for the consumer. UN REAL!

 

 

Tourist
Posts: 8

Re: Re:Hero 7 battery drain

[ New ]

i think ive been having the same problem for the last 4-5 weeks.

i could charge it the day before, and it'd hold the charge just fine, but as soon as i use it once the battery starts to fall, the next time i go to use it, even within a short time, it would be dead flat.

 

3 days ago, before a weekend of surfing, i decided to:

-re-flash 1.7 firmware (it already was 1.7) using manual sd card method.

-reset all settings.

-turn off gps features.

-i used gopro app to connect to it and make sure it works, changed some settings, then turned off wifi connectivity feature.

 

i used it heaps over the weekend, and more today so far just testing, and so far its been working fine.

dont know if im lucky, or perhaps gps or wifi is something to do with it.

just thought i'd post in case someone else finds success with this method.

Tourist
Posts: 4

Re: Hero 7 battery drain

[ New ]

One more thing you may want to try : Lower the touch display brightness to  50% or less. I have mine set to 30%.  See if that helps.

Tourist
Posts: 8

Re: Re:Hero 7 battery drain

[ New ]

@andrewt067 wrote:

i think ive been having the same problem for the last 4-5 weeks.

i could charge it the day before, and it'd hold the charge just fine, but as soon as i use it once the battery starts to fall, the next time i go to use it, even within a short time, it would be dead flat.

 

3 days ago, before a weekend of surfing, i decided to:

-re-flash 1.7 firmware (it already was 1.7) using manual sd card method.

-reset all settings.

-turn off gps features.

-i used gopro app to connect to it and make sure it works, changed some settings, then turned off wifi connectivity feature.

 

i used it heaps over the weekend, and more today so far just testing, and so far its been working fine.

dont know if im lucky, or perhaps gps or wifi is something to do with it.

just thought i'd post in case someone else finds success with this method.


sctacth that.

4 days later the bug is back.

man this thing is useless.

Sightseer
Posts: 1

Re: Hero 7 battery drain

[ New ]
Welp....I just sold my H5B to pick up the H7B and learned of these problems. I, too, am experiencing the battery drain problem with a brand new unit.

FML.....wish I kept my H5B.
Hiker
Posts: 14

Re: Hero 7 battery drain

[ New ]

GoPro cada cuanto saca una camara?

 

Cuando pensais que GoPro tendra su nueva Hero 8?

Hiker
Posts: 39

Re: Hero 7 battery drain

[ New ]

This year. Between September and November.

Thankfully DJI is gonna release their own action cam this April (check YT by "dji action camera").

For me it's the last hope for working device with premium quality.

Sightseer
Posts: 2

Re: Hero 7 battery drain

[ New ]

I have a brand new GoPro 7 Black and have the same issue. It drains the battery to zero in a few hours even when it is off and the voice command is off. 

Tourist
Posts: 14

Re: Hero 7 battery drain

[ New ]

Welcome to the club!.  Most of us would give you the advise to: return it to the store and get a full refund.  The only reason for us to be stuck with it is because we found out later (passed the store return time).  So learn from our mistakes.  You may have better luck with GoPro 8, but GoPro 7 is pretty much like 'Windows Vista' (worked most of the time, but someties it didn't).

Tourist
Posts: 4

Re: Hero 7 battery drain

[ New ]

Same issue here. Everything turned off, camera turned off and it drained about 40% in 24 hours. I use a raccomanded sd card (SanDisk Extreme 32GB). I replaced the camera with another one at my local store and for the first 4 days it worked as expected (1% or 2% battery drain in 24hours when camera is off).  Now the problem is here again. Now battery drain is even worse (60% in 24 hours when off). It also drains very quickly when is on and not recording (it drains about 3% in 1/2 minutes even not recording).

I think I will return also this camera but I have the impression that problem will appear also with the next replacment.. It may be a software issue but it's strange that not every hero 7 owner is reporting it..