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%3CLINGO-SUB%20id%3D%22lingo-sub-284940%22%20slang%3D%22en-US%22%3EHero%207%20battery%20blocked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284940%22%20slang%3D%22en-US%22%3E%3CP%3EI%20receive%20my%20hero%207%20today%2C%20%3CSPAN%3Eafter%20a%20full%20charge%20of%20my%20first%20battery%2C%20I%20wanted%20to%20put%20the%20second%20one%20to%20charge.%20But%2C%20i%20can't%20remove%20the%20battery%20from%20the%20gopro%20!%20When%20I%20pull%20on%20the%20strap%2C%20the%20battery%20comes%20out%20a%20few%20millimeters%20but%20no%20more%20...%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-284940%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284958%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20battery%20blocked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284958%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87239%22%20target%3D%22_blank%22%3E%40xx-parks-xx%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20insert%20the%20battery%20again%20and%20pull%20it.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20might%20be%20a%20little%20bit%20hard%20to%20pull%20for%20the%20first%20time%20but%20if%20ever%20it's%20stick%20please%20let%20us%20know.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1

Hero 7 battery blocked

I receive my hero 7 today, after a full charge of my first battery, I wanted to put the second one to charge. But, i can't remove the battery from the gopro ! When I pull on the strap, the battery comes out a few millimeters but no more ...

GoPro
Posts: 3,505

Re: Hero 7 battery blocked

Hi @xx-parks-xx,

 

Please try to insert the battery again and pull it. 

 

It might be a little bit hard to pull for the first time but if ever it's stick please let us know.

 

 

Thanks,

-Jay