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Sightseer
Posts: 1

Hero 7 White won't charge

Hi - brand new, out of the box, won't charge. Tried the wall and computer. Used only the cable. Any way this can be resolved as the white does not have the option to remove the battery and do the rest this way. Please help!

GoPro
Posts: 3,505

Re: Hero 7 White won't charge

 

Hi @dejanr0,

 

Sorry to know that.

It would be best to return that camera to the store or if it's from our website contact our customer support team via phone or chat. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay