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11-05-2018 09:52 PM
Hero 7 White won't charge
[ New ]I have purchased a new GoPro Hero White but unfortunately it won't charge. Please can you advise what I do? The battery is empty.
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11-06-2018 04:16 PM
Re: Hero 7 White won't charge
[ New ]what power chargers and or ports you tried. If you can supply the rated Amperage to help the team out to better assist you? Have you at least tried a different charger, and or type Cable.
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11-06-2018 08:58 AM
Re: Hero 7 White won't charge
[ New ]
Sorry to hear about the power issue on your camera.
Please go over the steps listed on this article:
If it's still not turning on, please refer to the same store/channel you got it from.
You may also refer to our Support Team for assistance.
https://gopro.com/help/ContactUs
Thanks!
Ej
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11-06-2018 04:11 PM
Re: Hero 7 White won't charge
[ New ]This did not work, my post was not about the go pro not turning on, it's about it not taking a charge. Bit disappointed that brand new and won't take a charge. Please can you provide an update?
Regards
Carl
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11-06-2018 04:16 PM
Re: Hero 7 White won't charge
[ New ]what power chargers and or ports you tried. If you can supply the rated Amperage to help the team out to better assist you? Have you at least tried a different charger, and or type Cable.
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11-06-2018 06:10 PM
Re: Hero 7 White won't charge
[ New ]You are a legend, I was using my plug for my garmin watch, switched to a standard USB plug and hey presto. Thank you, can now film my wife with Turtles on her 30th birthday in Gili T. #lifesaver
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11-06-2018 06:10 PM
Re: Hero 7 White won't charge
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01-20-2019 12:50 PM