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Sightseer
Posts: 2

Hero 7 White - Black Screen

I’ve had my GoPro a month, used twice on holiday and the screen has now turned black, red lights flash etc and app says it’s full charge also shows what should be on the screen. I’ve tried troubleshooting by following posts on here. Can anyone help?
GoPro
Posts: 10,671

Re: Hero 7 White - Black Screen

Hi @heroicblaz4635

 

If a manual update has been complete and it's still the same, the best path forward is to contact our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej