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Tourist
Posts: 5
Accepted Solution

Hero 7 Update 1.61 via App does not work

Hello,

i cant update my hero 7 black via the app.
im connecting my phone galaxy s7 with my hero 7 and there comes the infoscreen with the update.
but as soon as im clicking on updating, my hero 7 disconnects with my phone and wont download the update and the comes the info connection lost....
i even tried it with mobile connection, same here.
when updating the wifi connection between the camera and the phone is lost and the theres the info message.

somehow it worked with the last update 1.51...

somebody experienced same problems.

im from germany. maybe its a regional problem

greetings

jakob

Accepted Solutions
Tourist
Posts: 5

Re: Hero 7 Update 1.61 via App does not work

OK just updated it via QUIK on a computer.

Also found the manual update file. (I was just looking for it on my phone, not on a computer)

Everything worked now.

But that should be fixed with an update on the APP for the phone. 

View solution in original post


All Replies
Tourist
Posts: 5

Re: Hero 7 Update 1.61 via App does not work

 
Adventurer
Posts: 8,961

Re: Hero 7 Update 1.61 via App does not work

From what I rememberI am a  A IOS user, sorry.  All I did was  turn camera on  and when the App opened and the update said now or later after i press the   read claims.  I sat and watched it all get done. .   

 

FISH

Tourist
Posts: 1

Re: Hero 7 Update 1.61 via App does not work

I have sams problem

Adventurer
Posts: 8,961

Re: Hero 7 Update 1.61 via App does not work

makesure the card is formatted. make sure the  phone has  enough juice. make sure heh  camera is as well with enough battery power. and  make sure all are correctly on.

Nomad
Posts: 209

Re: Hero 7 Update 1.61 via App does not work

[ Edited ]

the app/quik method is just a one button method to skip the 3 step manual approach that take 1-2 mins.    

 

If the automagic method does not work instantly, consider the 1-2 minute approach.

 

To save overall time.

 

===> Don't spend days trying to avoid spending 1-2 minutes doing the for-sure method. 

Adventurer
Posts: 8,961

Re: Hero 7 Update 1.61 via App does not work

The bottom line is the Turtle always wins   

 

    old fashion way may be out dated on line but good luck

Tourist
Posts: 5

Re: Hero 7 Update 1.61 via App does not work

well ok. you mean the manual update.

but where the hell can i download the file???

there is no link listed.... just the info about the app and the info about quik on desktop