12-15-2018 06:33 AM
i cant update my hero 7 black via the app.
im connecting my phone galaxy s7 with my hero 7 and there comes the infoscreen with the update.
but as soon as im clicking on updating, my hero 7 disconnects with my phone and wont download the update and the comes the info connection lost....
i even tried it with mobile connection, same here.
when updating the wifi connection between the camera and the phone is lost and the theres the info message.
somehow it worked with the last update 1.51...
somebody experienced same problems.
im from germany. maybe its a regional problem
Solved! Go to Solution.
12-15-2018 09:35 AM
OK just updated it via QUIK on a computer.
Also found the manual update file. (I was just looking for it on my phone, not on a computer)
Everything worked now.
But that should be fixed with an update on the APP for the phone.
12-15-2018 06:39 AM
From what I rememberI am a A IOS user, sorry. All I did was turn camera on and when the App opened and the update said now or later after i press the read claims. I sat and watched it all get done. .
12-15-2018 08:04 AM - edited 12-15-2018 08:06 AM
the app/quik method is just a one button method to skip the 3 step manual approach that take 1-2 mins.
If the automagic method does not work instantly, consider the 1-2 minute approach.
To save overall time.
===> Don't spend days trying to avoid spending 1-2 minutes doing the for-sure method.