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Reply
Sightseer
Posts: 1

Hero 7 Travada !

não é aprimeira vez que tenho problemas com a gopro, minha hero5 entrou agua com menos de 1 metro de profundidade, já era perdi a camera, mais como eu comprei usada não posso culpar o fabricate, enfim, comprei numa loja a hero7, lacrada zero, cheguei em casa coloquei meu cartao sandisk exteme pro de 128gb, formatei pela camera, atualizei a mesma pelo app da gopro, pus a bateria pra carre

gar no carregador externo original da marca, junto com outra bateria original, coloquei todos os acessorios no case, e quando cheguei ao meu destino, ao colocar a beteria na camera veio a suapresa desagradavel, a camera não liga, todos os leds acendem e fica travados, ela nao faz mais nada, retiro a bateria, e quando coloco a contece a mesma coisa, camera travada, o estranho é que quando eu retiro a bateria e ligo direto no computador ela funciona, mas com a bateria ela trava !

preciso de uma solução rápida !

GoPro
Posts: 8,509

Re: Hero 7 Travada !

 

Hi @megadive61374

 

Thank you for sharing.

If the camera works without the battery, there is a chance that the issue is on the battery or the battery connectors.

Please reach out to our Support Team to move forward with this concern.

https://gopro.com/help/ContactUs

 

 

Regards,

Ej

Tourist
Posts: 2

Betreff: Hero 7 Travada !

[ Edited ]

GoPro Hero 7 White, the perfect partner for any adventure. It is sturdy, small and totally waterproof to accompany you anywhere. With an intuitive touch screen, it's easier to take great pictures. Just slide and touch.