08-10-2019 07:28 AM
I was using Time Warp on a cycling trip and all was working fine until I had to change a battery on one particular occasion. After changing it, the images went dark and hazy as per the example attached. This dark image occurred again with the next clip I took, but, if I remember correctly, on changing the battery again, everything filmed perfectly. I only noticed the dark clips when I downloaded the files to my PC. I was filming the entire 4-day trip in Time warp and was constantly re-charging and changing the 5 batteries that I had.
Any ideas on why this happened, and is there any way of salvaging the spoilt movies? Thank you.
08-13-2019 05:21 PM - edited 08-13-2019 05:22 PM
What SD card are you using?
While I have not encountered such issue, it will be best if you can do a factory reset on the camera and a manual update.
As for the files, you may need to use a third party application to edit the files.
Perhaps other users have tested this and can also share their ideas. Let us watch out for their replies.
08-14-2019 01:11 AM
Thanks for your response.
The weird thing is that this error occurred after changing the battery. The new battery was 100% charged. It worked fine beforehand and worked fine when I replaced the battery again, two bouts of Time warp filming later (it also works fine now). Could a faulty battery have caused this? There was no change of memory card which was a Lexar 633x 128GB. The image shows how these two files look amongst all the others.
08-14-2019 03:44 AM
Known as extreme backlighting on powerdirector. can you bench test and replicate the issue, timewarp does not have protune or exposure lock I believe so maybe the sensor that decides the values glitched, and I do not see the sd card going to be the issue but maybe firmware reflashing, is always a gopro answer if asked? Does not explain for the Burriness of the shot though?
08-15-2019 03:50 AM
Thank you. On checking, I found that Time Warp does have an exposure lock, so maybe I set this accidentally while the camera was pointed at a the bright sky or something. The blurriness could possibly be because of the way the screenshot was taken and on this image the exposure seems to have been increased slightly.