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Tourist
Posts: 3

Hero 7 Time Warp - dark images

I was using Time Warp on a cycling trip and all was working fine until I had to change a battery on one particular occasion. After changing it, the images went dark and hazy as per the example attached. This dark image occurred again with the next clip I took, but, if I remember correctly, on changing the battery again, everything filmed perfectly. I only noticed the dark clips when I downloaded the files to my PC. I was filming the entire 4-day trip in Time warp and was constantly re-charging and changing the 5 batteries that I had.

 

Any ideas on why this happened, and is there any way of salvaging the spoilt movies? Thank you.

 

 

Capture3 .PNG
GoPro
Posts: 10,603

Re: Hero 7 Time Warp - dark images

[ Edited ]

Hi @johnr4660

 

What SD card are you using?

While I have not encountered such issue, it will be best if you can do a factory reset on the camera and a manual update.
 

Reference links:

https://gopro.com/help/articles/how_to/How-to-Reset-the-Camera-to-Default-Settings

https://gopro.com/en/us/update

 

As for the files, you may need to use a third party application to edit the files.

Perhaps other users have tested this and can also share their ideas. Let us watch out for their replies.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Hero 7 Time Warp - dark images

Thanks for your response.

The weird thing is that this error occurred after changing the battery. The new battery was 100% charged. It worked fine beforehand and worked fine when I replaced the battery again, two bouts of Time warp filming later (it also works fine now). Could a faulty battery have caused this? There was no change of memory card which was a Lexar 633x 128GB. The image shows how these two files look amongst all the others.

GoPro Folder.PNG
Adventurer
Posts: 10,207

Re: Hero 7 Time Warp - dark images

Known as extreme backlighting on  powerdirector.   can you bench test  and replicate the issue,  timewarp does not have protune or exposure lock I believe so maybe the sensor that  decides the  values  glitched, and I do not see  the sd card going to be the issue  but maybe firmware reflashing, is always a gopro answer if asked?  Does not explain for the Burriness of the shot though?

 

Snapshot.jpg

 

Tourist
Posts: 3

Re: Hero 7 Time Warp - dark images

Thank you. On checking, I found that Time Warp does have an exposure lock, so maybe I set this accidentally while the camera was pointed at a the bright sky or something. The blurriness could possibly be because of the way the screenshot was taken and on this image the exposure seems to have been increased slightly.

Adventurer
Posts: 10,207

Re: Hero 7 Time Warp - dark images

things happen  and  just do some editing o nthe photo you be alright.