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06-24-2019 05:31 AM
Hero 7 Silver keeps restarting
[ New ]Thankas
Solved! Go to Solution.
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06-24-2019 04:27 PM
Re: Hero 7 Silver keeps restarting
[ New ]Thanks for trying @swifthike3124
The best path forward is to reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
Please let them know of the steps taken.
As this is a new purchase, you may refer them to the same store/channel you got the camera from.
Regards,
Ej
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06-24-2019 08:22 AM
Re: Hero 7 Silver keeps restarting
[ New ]
The update may have not completed successfully.
Please go over the steps on this article.
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs
Thanks!
Ej
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06-24-2019 10:53 AM
Re: Hero 7 Silver keeps restarting
[ New ]I have done the manual update two times and nothing, the camera keeps restarting in a random way, and now it started to show some weird lines when recording
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06-24-2019 10:56 AM
Re: Hero 7 Silver keeps restarting
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06-24-2019 04:27 PM
Re: Hero 7 Silver keeps restarting
[ New ]Thanks for trying @swifthike3124
The best path forward is to reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
Please let them know of the steps taken.
As this is a new purchase, you may refer them to the same store/channel you got the camera from.
Regards,
Ej