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Sightseer
Posts: 1

Hero 7 Black

Got a new Hero 7 Black as a gift on the 25th of December. It has been used less than 2 hours and has stopped working. It’s only been outside twice. It will not turn on even with brand new, fully charged batteries. Not cool! Contact me as soon as possible.
Adventurer
Posts: 9,322

Re: Hero 7 Black

This is a community support site, not the GoPro Support Team
You can reach them here https://gopro.com/help/ContactUs