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Tourist
Posts: 1

Hero 7 Black

Got a new Hero 7 Black as a gift on the 25th of December. It has been used less than 2 hours and has stopped working. It’s only been outside twice. It will not turn on even with brand new, fully charged batteries. Not cool! Contact me as soon as possible.
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Explorer
Posts: 13,002

Re: Hero 7 Black

This is a community support site, not the GoPro Support Team
You can reach them here https://gopro.com/help/ContactUs