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Hiker
Posts: 147

Hero 7 Black

I cannot get the Hero 7 Black to connect with the GoPro Hero Remote, the one that looks like a watch with the Red Button, the On/Off, and the wrench with screen.

 

I put the Hero 7 in Connect Mode with a Device and select GoPro Remote and then on the Remote I press the Red button then the On/Off at the same time to put the Remote in Connect mode.  Both search and search and search and never connect.  The same Remote connects with my Hero 6 in like 4 to 6 seconds.  I have two of these Remotes and neither will connect with the Hero 7.

 

Thoughts?  BTW, anyone looking for a Hero 6 with Remote, extra battery, and a bunch of GoPro connectors including a chest wrap, external charger, SD Card and updated to latest firmware, with boxes Ima sell it this week for like $300.  Been used like 6x only and never been in water.

GoPro
Posts: 6,958

Re: Hero 7 Black

 

Hi @drdimento

 

Please reach out to our Support Team to further check on this.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Thanks!

Ej