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%3CLINGO-SUB%20id%3D%22lingo-sub-385344%22%20slang%3D%22en-US%22%3EHero%207%20Black%20won't%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385344%22%20slang%3D%22en-US%22%3E%3CP%3EHello.I%20bought%20my%20hero%207%20black%20one%20year%20ago.I%20brought%20it%20with%20me%20on%20vacation%20three%20times%20this%20year.From%20the%20second%20trip%20it%20started%20to%20getting%20slower.Some%20days%20ago%20on%20my%20last%20trip%20suddenly%20it%20turned%20off%20and%20didn't%20turn%20on%20again.I%20read%20every%20article%20on%20this%20issue%20and%20tried%20everything%2Cstill%20not%20a%20single%20response%20from%20the%20camera%2Cnot%20even%20the%20leds%20work.What%20can%20I%20do%20and%20how%20I%20can%20get%20my%20warranty%3FThank%20you%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-385344%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386371%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%207%20Black%20won't%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386371%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F117243%22%20target%3D%22_blank%22%3E%40evangelose1266%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20for%20any%20trouble%20caused.%20Please%20try%20the%20steps%20on%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2Fhero7-will-not-power-on%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2Fhero7-will-not-power-on%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3CBR%20%2F%3E%20You%20may%20also%20reach%20out%20to%20our%20Support%20Team%20for%20assistance%20through%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Hero 7 Black won't turn on

Hello.I bought my hero 7 black one year ago.I brought it with me on vacation three times this year.From the second trip it started to getting slower.Some days ago on my last trip suddenly it turned off and didn't turn on again.I read every article on this issue and tried everything,still not a single response from the camera,not even the leds work.What can I do and how I can get my warranty?Thank you

GoPro
Posts: 9,464

Re: Hero 7 Black won't turn on

Hi @evangelose1266

 

Sorry for any trouble caused. Please try the steps on https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!

Ej