Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

Hero 7 Black won't turn on. Not charging. Can't detect using computer.

Please help.
Highlighted
GoPro
Posts: 10,233

Re: Hero 7 Black won't turn on. Not charging. Can't detect using computer.

Hello @snipermon. If you haven't yet, go through the steps at HERO7 Will Not Power On . If the issue persists, the next step would be to engage our Support team so they assist you further. You can connect with them through https://gopro.com/help/ContactUs . Be sure to have access to your camera and the proof of purchase when you contact Support so you can get assisted as quickly as possible.