Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Hero 7 Black will not start

My Black Hero 7 Fails to start up. I dropped it in the sand from about 3 ft. but it should still work.

 

The last clip showed a few white flashed and then the video froze but the audio continued.

 

Any help?

 

Thanks,

Kevin


Accepted Solutions
Highlighted
GoPro
Posts: 17,624

Re: Hero 7 Black will not start

Hi @bibleshots

 

Sorry to hear about what happened.

If the camera is no longer powering on, please go over the steps on HERO7 Will Not Power On

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,624

Re: Hero 7 Black will not start

Hi @bibleshots

 

Sorry to hear about what happened.

If the camera is no longer powering on, please go over the steps on HERO7 Will Not Power On

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej