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Tourist
Posts: 5

Hero 7 Black... videos show on camera but not on card for download

[ New ]

last videos show playback on gopro but do not show up on gopro studio or when 128gb micro card in accessed...?

GoPro
Posts: 23,212

Re: Hero 7 Black... videos show on camera but not on card for download

[ New ]

Hi @catfish33

 

Is the camera plugged in or are you accessing the contents via SD card adapter?

Have you tried it using your computer's local media player?

How to Import Camera Files to a Computer - Windows 10

How to Import Camera Files to a Computer - Mac

 

Thanks!

Ej

Tourist
Posts: 5

Re: Hero 7 Black... videos show on camera but not on card for download

[ New ]

thank you for the reply...  videos do not appear in files on gopro studio when trying to download direct from camera.  Micro disc also does not show files when accessed direct to computer.  Media play does not see these files either.  Card in less than 1/2 full.  I'm not new to gopro...have all levels except 6.  First time this has happened.  Don't know how to get these files off to save them for use.   Bill

GoPro
Posts: 6,097

Re: Hero 7 Black... videos show on camera but not on card for download

[ New ]

Hi @catfish33,

 

Please try to check your SD card.

Make sure that the physical lock on your adapter is not toggled on. 

 

After that try to check on device manager if you can see your SD card from there. 

You may try to copy the files from your SD card to your computer manually. 

 

Or Install GoPro Quik for Desktop.

 

 

Regards,

-Jay 

Tourist
Posts: 5

Re: Hero 7 Black... videos show on camera but not on card for download

[ New ]

Thank you Greytree...  I can and did download files that showed both ways...  except those last taken...  can't see them... no lock on micro or adapter...  going to shoot new video then see if that shows!... 

Tourist
Posts: 5

Re: Hero 7 Black... videos show on camera but not on card for download

[ New ]

For Greytree...  just recorded a fresh video... show replay on camera from files...  doesnt show when card directly accessed by adapter.   So I will try a new card... but files present on this card are there but only accessable by camera...  new one for me!