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Sightseer
Posts: 1
Accepted Solution

Hero 7 Black, video not fluent

Hi GoPro support team,

 

Can I get a RMA# please to send my GoPro Hero 7 for warranty in The Netherlands? 

Ordered this camera on you webshop a few months ago. Camera video recordings are not fluent and there seem to miss small pieces in the recording. Have tried everything, latest update etc. I use the memory card that shipped with the camera. 

 

Regards, 

Philippe van der Voort


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GoPro
Posts: 20,097

Re: Hero 7 Black, video not fluent

Hi @philippev54

 

Sorry for any troubles caused.

Our Support Team should be able to help you on this.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

View solution in original post


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Highlighted
GoPro
Posts: 20,097

Re: Hero 7 Black, video not fluent

Hi @philippev54

 

Sorry for any troubles caused.

Our Support Team should be able to help you on this.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej