Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Hero 7 Black video freezing

[ New ]

Hello,

 

I have an issue with my GoPro video freezing.

 

Yes, I am using a compatible card, 128GB Sandisk Exptreme Pro.

 

It appears the first video's will be fine then for some reason, the video will start freezing.  After that every subsequent video will freeze.

 

I've reflashed the firmware a number of times already.  I'm at my wits end and have lost important videos due to the freezing.

 

What are my next steps.


Accepted Solutions
GoPro
Posts: 27,018

Re: Hero 7 Black video freezing

[ New ]

Hi @mrdvs2u

 

Does this happen no matter what resolution/settings is used?

How about other video modes? Ex. Timelapse, Timewarp

 

Would you be able to test a different SD card?

This will help isolate the issue further.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,018

Re: Hero 7 Black video freezing

[ New ]

Hi @mrdvs2u

 

Does this happen no matter what resolution/settings is used?

How about other video modes? Ex. Timelapse, Timewarp

 

Would you be able to test a different SD card?

This will help isolate the issue further.

 

Thanks!

Ej