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Tourist
Posts: 5
Accepted Solution

Hero 7 Black turning off durning time lapse

Ok, so I have the camera set up to do star trails in my back yard, 30 second shutter, auto delay between photos. I have the camera plugged in to an extension cord that is plugged into a wall. After about 5 or 6 hundred photos it will just turn off. The battery will stop charging, but when I turn it back on, it’s at 80 to 90%. This is kind of disappointing as I can just use my hero 4 to do this will no issues at all. Any ideas as to what is happening here? Also, no, I don’t have voice command on, turned that off right out of the box. Thanks!

Accepted Solutions
GoPro
Posts: 9,511

Re: Hero 7 Black turning off durning time lapse

Hi @aowbsx

 

Is there a chance that the camera went too hot?

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. 

 

Try to do a test recording this this time, take the battery out and let your camera run off the external power source instead.

See how your camera behaves.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 7,857

Re: Hero 7 Black turning off durning time lapse

This is odd, @aowbsx. Even though your camera is plugged in, the battery will not charge during recording. It will start charging when you stop recording. Do you notice any error message appearing on the camera screen prior to it shutting down? Does the charger provide the required voltage/current for the camera, that is, 5V, 2A? Which SD card are you using? Is your camera updated to the latest firmware? Are you using the GoPro-provided charging cable? These information will help us get a better understanding of what is happening. Hope to hear back from you. 

Tourist
Posts: 5

Re: Hero 7 Black turning off durning time lapse

Definitely weird! So when it’s on the battery is charging, but seems to stop once it shuts off. I don’t receive any notice, granted I haven’t caught it in the act of turning off, but when I turn it on, it acts like it was turned off properly. I’m using the cable supplied, 5v adapter to the wall and I’m using sandisk extreme plus 64gb card. And, last but not least, the GoPro is updated fully, I’ve only had it for about a month too.
GoPro
Posts: 9,511

Re: Hero 7 Black turning off durning time lapse

Hi @aowbsx

 

Is there a chance that the camera went too hot?

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. 

 

Try to do a test recording this this time, take the battery out and let your camera run off the external power source instead.

See how your camera behaves.

 

Thanks!

Ej

Tourist
Posts: 5

Re: Hero 7 Black turning off durning time lapse

Whoa, did not know that you could run it without the battery. Makes sense I guess. I’ll give that a try and report back.
GoPro
Posts: 9,511

Re: Hero 7 Black turning off durning time lapse

Some users set it up that way especially for long recordings @aowbsx

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 5

Re: Hero 7 Black turning off durning time lapse

It actually makes sense thinking about it. I’m hoping I’ll get to try it tomorrow night. But yeah after thinking about it for minute, my hero 4 is just in its skeleton case, only thing keeping it warm is the battery charging and in the summer, it can cool off, while the 7 is in a built in housing, etc... And in the winter, some of my time lapses can be 12 to 13 hours worth of photos. Thanks for the help, and like I said, I’ll be sure to report back.
Tourist
Posts: 5

Re: Hero 7 Black turning off durning time lapse

Ej!!! You’re the man. That was it! Thanks for the help!