06-27-2019 11:09 AM
@epicshore25324, you're welcome. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!
07-03-2019 01:19 PM
CUSTOMER SUPPORT REPRESENTATIVE - Need Assistance:
On 06-27-2019 I received an email from UPS with a tracking number indicating that UPS would deliver to me a return shipping label.
UPS Tracking shows this item was delivered on 07-01-2019 to the "front desk" and received by a person with a name not recognized.
On 07-01-2019 I personally received two boxed packages from UPS, as I receive and send packages daily, but I did NOT receive a UPS return mailling label, as indicated in the UPS tracking number.
Typically, UPS will email a return shipping label that can be printed and attached to a package.
This is a request to reissue the UPS Return Mailing Label so that I can send in my old digital camera to GoPro to complete this sales transaction as agreed upon.
07-03-2019 01:37 PM